Refund and Returns Policy

Domestic Orders

All returns and exchanges are subject to KIKKO KIDSWEAR’s acceptance.
Any decision on replacement/refund guarantee on the product/s sold by kikkokidswear.in is at the sole discretion of KIKKO KIDSWEAR and the decision shall be final and binding.

We offer refunds only if the garments are defective or damaged upon receipt. Courier charges incurred will not be refunded. Refunds will be processed within 7 days of receiving the necessary evidence of the same.

In the unlikely event that your garment arrives damaged, you must email the picture of the defect/damage within 3 days of receiving your order at hellookikko@gmail.com. KIKKO KIDSWEAR may at any point request proof including but not limited to photographic evidence of such defects. The product will have to be returned to us within 3 days of receiving the order. Product has to be returned in unused form with all labels intact. Once we receive the garment at our end, exchange or refund will be initiated. KIKKO KIDSWEAR reserves the right to accept the returned products on its terms. Courier charges incurred will not be refunded.

If the return is not accepted, the products can be sent back to the customer at their cost.

Garments specifically created for you based on your pre-orders are not returnable.
Garments customised and altered as per your request are not returnable.
Products purchased on cart level offers are not returnable.
Products associated with special offers are not returnable.
Gift Vouchers are not returnable.

Refunds will not be initiated if you do not accept the parcel at your doorstep.

You are allowed to exchange a garment due to size issues within 3 days of delivery. If the same size is not available, you may exchange with another product of the same value or more. You can pay the difference if the new product costs more. Courier charges will need to be borne by the buyer.

KIKKO KIDSWEAR reserves the right to withdraw or modify the replacement guarantee at any time without giving any prior intimation whatsoever.

Orders once placed cannot be cancelled.
Cash on Delivery (COD) is not available.
If the customer refuses to accept delivery, they will have to bear the legal consequences.

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International Orders

Shipping charges for international orders depend on the courier and destination country.
International orders are usually delivered within 15 days or more.

International shipments are not eligible for returns or exchange, and therefore will not be eligible for any refunds.

Should you have any questions about your order dispatch, we’re just a quick email or phone call away:
📞 +91 9943041599
📧 hellookikko@gmail.com | 10 AM – 7 PM IST